Error Codes
Android & Amazon SDK Errors 🔗
| Error | Description |
|---|---|
| INTERNAL(0) | Fires when you enter NULL for your named location string. Learn more about named locations ▶ |
| INTERNET_UNAVAILABLE(1) | Fires when there is no internet connection on the test device. Troubleshoot possible device network connection issues. |
| NETWORK_FAILURE(5) | Fires when a network request fails for any reason. Check your network settings and make sure your device is connected to the internet. If you still experience this error, please send Charles Web Proxy logs of the event to our support team. |
| NO_AD_FOUND(6) | Fires when our ad server hasn’t found an appropriate ad to deliver to the device. This could be due to location, campaign filters, fill rate, or other factors. Try troubleshooting here ▶ |
| SESSION_NOT_STARTED(7) | A valid Chartboost session has not been detected. Check that your app ID and app signature are correct and that you are properly initializing Chartboost with Chartboost.startWithAppId(this, appId, appSignature); |
| SERVER_ERROR(8) | |
| ASSET_DOWNLOAD_FAILURE(16) | Error downloading assets from Chartboost Server. Troubleshoot your internet connection, double-check proxies, and try again. If possible, send Charles Web Proxy logs of the event to our support team. |
| BANNER_DISABLED(36) | |
| BANNER_VIEW_IS_DETACHED(37) |
CacheError 🔗
| Error | Description |
|---|---|
| INTERNAL(0) | Fires when you enter NULL for your named location string. Learn more about named locations ▶ |
| INTERNET_UNAVAILABLE(1) | Fires when there is no internet connection on the test device. Troubleshoot possible device network connection issues. |
| NETWORK_FAILURE(5) | Fires when a network request fails for any reason. Check your network settings and make sure your device is connected to the internet. If you still experience this error, please send Charles Web Proxy logs of the event to our support team. |
| NO_AD_FOUND(6) | Fires when our ad server hasn’t found an appropriate ad to deliver to the device. This could be due to location, campaign filters, fill rate, or other factors. Try troubleshooting here ▶ |
| SESSION_NOT_STARTED(7) | A valid Chartboost session has not been detected. Check that your app ID and app signature are correct and that you are properly initializing Chartboost with Chartboost.startWithAppId(this, appId, appSignature); |
| SERVER_ERROR(8) | |
| ASSET_DOWNLOAD_FAILURE(16) | Error downloading assets from Chartboost Server. Troubleshoot your internet connection, double-check proxies, and try again. If possible, send Charles Web Proxy logs of the event to our support team. |
| BANNER_DISABLED(36) | |
| BANNER_VIEW_IS_DETACHED(37) |
ShowError 🔗
| Error | Description |
|---|---|
| INTERNAL(0) | Fires when you enter NULL for your named location string. Learn more about named locations ▶ |
| SESSION_NOT_STARTED(7) | A valid Chartboost session has not been detected. Check that your app ID and app signature are correct and that you are properly initializing Chartboost with Chartboost.startWithAppId(this, appId, appSignature); |
| AD_ALREADY_VISIBLE(8) | Fires if you try to show two full-screen ads at the same time. |
| INTERNET_UNAVAILABLE(25) | Fires if the ad presentation fails for some reason. |
| PRESENTATION_FAILURE(33) | |
| NO_CACHED_AD(34) | Fires if you try to show a non-cached interstitial or rewarded ad. |
| BANNER_DISABLED(36) | |
| BANNER_VIEW_IS_DETACHED(37) |
ClickError 🔗
| Error | Description |
|---|---|
| INTERNAL(0) | Fires when you enter NULL for your named location string. Learn more about named locations ▶ |
| URI_INVALID(1) | |
| URI_UNRECOGNIZED(2) |
Misc. Errors 🔗
| Error | Description |
|---|---|
| NSLog(@”n n Chartboost Integration Warning: your account has been set to advertiser only. %s has been disabled. Please contact support if you expect this call to function. n n n”, function); | You are attempting to call for an ad, but either you have not started a publishing campaign, or your publishing campaign has not gone live yet. Publishing campaigns may take up to an hour to go live after being created. |
| “You have no SDK integrated apps on this platform” | You are attempting to cross-promote with only 1 app on your platform. You cannot cross-promote in the same app; add another app to the platform. |