Managed Clients

Advertising Campaign πŸ”—

  1. From your navigation, go to Advertising > Campaigns.
  2. Click + Add Campaign at the top right.
  3. Select Network Advertising from the Select a campaign type window.
  4. Toggle Enabled switch off.
  5. Assign a Campaign Name.
  6. Select an app to be promoted in the campaign.
  7. Set countries, daily budget, billing type, goal type, and creatives.
  8. Click Save once you’ve finished.
  9. After the campaign has been created, notify your account manager and send them the D7 ROAS target %.

Bid & Budgets πŸ”—

Daily budgets under $500 are often exhausted very quickly or even exceeded. You will receive email notifications when your campaigns are close to reaching their daily limits. You can edit campaigns from these emails.

Analyze Your Data To Keep Growing πŸ”—

Use the Chartboost API to view your analytics, update campaign bids, and do more from your Chartboost platform.

Creative Asset Types Supported by Chartboost πŸ”—

Make sure to review our Advertiser & Creative Content Guidelines.

  • Video with a static end card - High-quality video ads captivate players with end cards that feel like personal recommendations. Reward your players with in-game goodies or virtual currency after they watch a video.
  • Video with a playable/interactive end card - Playable, or interactive, end cards play after a video ad and allow gamers to interact with them. These ads are very flexible, empowering you to have more creativity and compatibility with different devices! Playable/Interactive End Cards must be made in MRAID Playable format.

Uploading Video with a Static End Card πŸ”—

  1. Navigate to Advertising > Creatives from your Chartboost Platform.
  2. Select the app.
  3. Click +Add Creative. To edit an existing creative set click the creative set name instead.
  4. Enter a Creative Set Name that easily describes your creatives.
  5. Select Video as the Creative Type.
  6. Select Static as the End Card Type
  7. Upload the required creative assets. To replace an existing asset, upload the new asset of the same file type and dimensions.
  8. Use the status chart and preview tool provided to ensure you have the most optimal and correctly displayed creative set.
  9. Click Save. You can upload additional creatives to this set at a later time.

Dimensions & Requirements πŸ”—

Static

  • Landscape: 1600x900 px
  • Portrait: 900x1600 px
  • Accepted file format: PNG, JPG
  • Max file size: 1MB

Video

  • Landscape: 1280x720 px
  • Portrait: 720x1280 px
  • Accepted file format: MP4, MOV
  • Max file size: 50MB
  • Duration: 6 to 60 seconds
  • Encoding: H.264

Uploading Video with a Playable/Interactive End Card πŸ”—

Before you begin, review our MRAID Playable format requirements to prepare your playable/interactive end card HTML file.

  1. Navigate to Advertising > Creatives from your Chartboost Platform.
  2. Select the app.
  3. Click +Add Creative. To edit an existing creative set click the creative set name instead.
  4. Enter a Creative Set Name that easily describes your creatives.
  5. Select Video as the Creative Type.
  6. Select Playable as the End Card Type
  7. Under Add New Creative, click Upload to add a vertical and horizontal video. Use the status chart and preview tool provided to ensure you have the most optimal and correctly displayed creative set. To replace an existing asset, upload the new asset of the same file type and dimensions.
  8. Under End Card Type, click Upload Playable End Card. A popup will appear with our MRAID Playable Test Tool.
  9. Drag and drop or click to upload a playable end card file. The playable file must be made in MRAID Playable format.
  10. You are required to test and pass the Resize, Open Ad, and Close calls to complete the upload process.
    • To check Resize and rotate the playable, click the Change to phone/tablet view button and Rotate phone view button.
    • To check MRAID Close Call, click on the close button in the playable ad preview.
    • To check MRAID Open Call, click on the call-to-action button in the playable ad preview.
  11. To re-upload your playable end card file, click on the displayed file name and upload your new playable file.
  12. Once you’ve passed all required tests, click Upload Playable.
  13. Click Save. You can upload additional creatives to this set at a later time.

For more information on the MRAID playable test tool, check out Setting Up Chartboost MRAID Playable.

All playable end card assets must be approved by Chartboost before adding to a campaign. Please allow up to 48 business hours for the review process. Once approved, you will then see these creative options listed for your campaign. If your playable didn’t pass review, then you will receive an email from the Chartboost team with details on what went wrong and potential steps to reproduce and fix the issue.

Dimensions & Requirements πŸ”—

Video

  • Landscape: 1280x720 px
  • Portrait: 720x1280 px
  • Accepted file format: MP4, MOV
  • Max file size: 50MB
  • Duration: 6 to 60 seconds
  • Encoding: H.264

Playable/Interactive End Card

We reserve the right to disable campaigns or creatives that don’t meet iTunes Store, Google Play Store, or Amazon Appstore requirements, or otherwise violate our Terms of Service.

Tools πŸ”—

S2S Tracking πŸ”—

Callbacks πŸ”—