Managed Clients

Advertising Campaign 🔗

1. From your navigation, go to Advertising > Campaigns.
2. Click + Add Campaign at the top right.
3. Select Network Advertising from the Select a campaign type window.
4. Toggle Enabled switch off.
5. Assign a Campaign Name.
6. Select an app to be promoted in the campaign.
7. Set countries, daily budget, billing type, goal type, and creatives.
8. Click Save once you’ve finished.
9. After the campaign has been created, notify your account manager and send them the D7 ROAS target %.

Bid & Budgets 🔗

Daily budgets under $500 are often exhausted very quickly or even exceeded. You will receive email notifications when your campaigns are close to reaching their daily limits. You can edit campaigns from these emails.

Analyze Your Data To Keep Growing 🔗

Use the Chartboost API to view your analytics, update campaign bids, and do more from your Chartboost platform.

Creative Asset Types Supported by Chartboost 🔗

Make sure to review our Advertiser & Creative Content Guidelines.

• Video with a static end card - High-quality video ads captivate players with end cards that feel like personal recommendations. Reward your players with in-game goodies or virtual currency after they watch a video.

Uploading Video with a Static End Card 🔗

1. Navigate to Advertising > Creatives from your Chartboost Platform.
2. Select the app.
3. Click +Add Creative. To edit an existing creative set click the creative set name instead.
4. Enter a Creative Set Name that easily describes your creatives.
5. Select Video as the Creative Type.
6. Select Static as the End Card Type
7. Upload the required creative assets. To replace an existing asset, upload the new asset of the same file type and dimensions.
8. Use the status chart and preview tool provided to ensure you have the most optimal and correctly displayed creative set.
9. Click Save. You can upload additional creatives to this set at a later time.

Dimensions & Requirements 🔗

Static

• Landscape: 1600x900 px
• Portrait: 900x1600 px
• Accepted file format: PNG, JPG
• Max file size: 1MB

Video

• Landscape: 1280x720 px
• Portrait: 720x1280 px
• Accepted file format: MP4, MOV
• Max file size: 50MB
• Duration: 6 to 60 seconds
• Encoding: H.264

Tools 🔗

• Device Identifiers
• Resetting Device Identifiers
• List Builder

S2S Tracking 🔗

• Setting Up S2S Tracking
• In-App Purchase Tracking
• Adjust
• AppsFlyer
• Kochava
• Singular
• Tenjin

Callbacks 🔗

• Setting Up Callbacks
• Callback Parameters
• Discrepancies With Other Systems
• Callback Policies
• Callbacks to Third-party Services